Support

Change your hub's settings over USB

New router, new WiFi password, or a hub that will not go into setup mode? Plug it into your computer and change its settings here.

Before you start

  • A Windows or Mac computer with Chrome or Microsoft Edge. Safari, Firefox, phones and tablets cannot do this.
  • On most hubs the USB cable is built in, so you just move its plug from the wall adapter to the computer.
  • Works with Hub 1.0 and Hub 2.0. Nothing on the hub changes until you click Save to hub.

Steps

  1. Unplug the hub's USB cable from the wall adapter and plug it into the computer.
  2. Click Connect to hub and pick the hub from the list. It usually shows up as USB Serial or CH340.
  3. Wait for the hub's settings to appear. This can take up to 15 seconds.
  4. Change what you need and click Save to hub. To keep your WiFi password, leave the password box blank.
  5. When it says saved, unplug the hub from the computer and plug it back into the wall adapter.

Hub not in the list?

  • Try another USB port on the computer.
  • On Windows, install the USB driver from the chip maker, WCH (CH341SER.EXE), then unplug the hub and plug it back in. Macs do not need a driver.
  • Close any other browser tab or program that might be using the hub.
  • Still missing? Click Show all devices, or email support@diymetar.com.

Hub settings

Plug the hub into this computer, then click Connect to hub.

Technical details

If something goes wrong, copy this and email it to support@diymetar.com. Passwords are never shown here.